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Due to high demand, our respons time may take 1-2 business days.
We appreciate your patience and understanding.
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2026.07.24Healthy Vision Guide by BGN Eye Clinic Jamsil Lotte World Tower
Hello, this is BGN Eye Clinic at Jamsil Lotte World Tower Main Branch. Lately, there is a question we hear multiple times a day in our examination rooms:
“My eyes are so dry, so I keep using artificial tears, but why do they feel increasingly dry and gritty?”
When your eyes feel stinging, gritty, or unfocused, applying artificial tears provides temporary relief. However, shortly after, they dry up again, leading you to apply drops once more: a vicious cycle that so many people experience.
I completely understand that feeling. Staring at screens in the examination room all day causes a burning sensation in my eyes, prompting me to use eye drops frequently. Yet, at a certain point, even I caught myself thinking, “This is strange. The more I put in, the drier they get.” That was the moment I realized my eyes were signaling me to stop. When your eyes fail to get time to heal on their own and become dependent solely on external moisture, it brings temporary comfort, but it ultimately triggers an unhealthy cycle where your eyes grow more sensitive and parched.
Today, I would like to explain why this happens, both from the perspective of an optometrist and through my personal experience as an office worker who uses their eyes all day long.
First, let us clear up a common misconception. Medically speaking, artificial tears do not cause chemical addiction. They simply replenish moisture and lubricating agents, meaning they do not affect your nervous system like caffeine or pharmacological drugs do.
However, frequent use deprives your eyes of the opportunity to recover naturally, which can feel like dependence. In other words, it is not an addiction, but rather a state where your eyes become overly reliant on external moisturizers.
This aligns perfectly with my own experience. Last winter, I applied artificial tears 8 to 10 times a day. The air was extremely dry, and wearing a mask made my eyes sting all day whenever my condition was sub-optimal.
Paradoxically, the more eye drops I used, the faster my eyes dried out, and I even woke up in the morning feeling a foreign body sensation, as if my eyelids were stuck together. The reason is that my eyes lost the opportunity to restore their natural tear film.
Our eyes possess an inherent self-moisturizing system. Using artificial tears too frequently leaves this natural recovery mechanism idle. Furthermore, frequent use of products containing preservatives can damage surface corneal cells or trigger inflammatory reactions.
In fact, one of our patients was using preservative-containing bottled artificial tears 10 times a day, mentioning that preservative-free options were too costly. Upon examination, her cornea showed rough surface damage. Remarkably, after switching to preservative-free single-use drops, her condition improved significantly within just one week.
Artificial tears are not inherently bad; how you use them makes all the difference. Here are 3 essential tips I always emphasize to my patients:
Staring at smartphones and computer screens all day without blinking sufficient times is the primary culprit. Every time you blink, your tear film is replenished; when blinking decreases, your eyes dry out immediately. Even I catch myself staring at my monitor thinking, “Ah, I stopped blinking again…”
I make it a rule to set an alarm every 2 hours to perform eye stretches and to close my eyes for 10 seconds of rest before applying any artificial tears.
If artificial tears alone do not relieve your dryness, it is highly probable that you are dealing with chronic dry eye disease rather than simple, temporary dryness. Chronic dry eye refers to a state where the overall quality of your tears has degraded, not merely a deficiency in tear volume.
When the lipid layer of the tear film is insufficient, tears evaporate rapidly. Meibomian gland dysfunction impairs tear film stability, while eyelid inflammation or ocular surface damage reduces moisture retention. In such cases, applying artificial tears alone cannot address the root issue. Therefore, a structured, step-by-step care routine is necessary:
Warm Compresses
Place a warm compress or a damp warm towel over your eyelids for 5 to 10 minutes. This softens hardened oils in the Meibomian glands, encouraging smooth lipid secretion so tears remain on the eye surface longer. (Tip: Ensure the compress is comfortably warm, just slightly above body temperature.)
Eyelid Cleansing
Cleansing the eyelid margins every morning and evening reduces inflammation. Use a mild, dedicated eyelid cleanser or diluted baby shampoo on a cotton swab to gently wipe the area. (Tip: Clean thoroughly along the lash line, taking care not to get cleanser inside the eye.)
Regular Check-ups
Receiving regular eye examinations helps monitor tear film stability, Meibomian gland health, and ocular surface damage. Following an evaluation, customized clinical treatments, such as prescribed medications, mechanical gland expression, or specialized ophthalmic ointments, can be combined for optimal results.
In summary, chronic dry eye is not simply a matter of “lacking tears,” but rather “tears failing to function properly.” Use artificial tears as a supportive aid while incorporating these 3 care steps to keep your eyes significantly more comfortable and accelerate long-term recovery.
“How much rest did my eyes get today?”
Make it a habit to ask yourself this question every day.
BGN Eye Clinic fully supports your precious vision and eye health.